Jobs in San Francisco Bay

The Customer Success Senior Manager at Ripple drives revenue and product adoption by deepening customer relationships, scaling payments volume, implementing custody solutions, and identifying cross‑sell opportunities. They lead cross‑functional initiatives, analyze financial targets, and champion process improvements.

Senior Forward Deployed Engineer at Databricks builds data and AI solutions for customers, leading architecture and traveling 20% to drive impact.

Senior Forward Deployed Engineer at Databricks works with enterprise customers to design, build, and productionize data and AI solutions using the Databricks platform. The role leads architecture decisions, delivers end‑to‑end systems, and drives measurable business impact.

The Head of Post Sales Technology at MongoDB will lead the transformation of customer support into an AI‑first, automation‑driven organization. This role designs an AI strategy that integrates conversational AI, predictive analytics, and autonomous workflows to enhance customer experience and operational efficiency.

A seasoned Customer Trust Enablement professional with 10+ years experience to lead security and compliance strategy for Sierra's regulated customers, drive automation and AI-driven trust platforms, and integrate trust workflows across sales and product.

The AI Deployment Engineer at OpenAI will work with customers post‑sale to design and deploy Generative AI solutions, guiding them from prototype to production. The role involves technical consulting, solution architecture, and collaboration with senior stakeholders to drive AI adoption.

The Solutions Architect will act as the main technical voice for Databricks, working with Enterprise Account Executives to define technical strategy for large enterprise accounts, lead transformational journeys, build proofs of concept, and mentor peers in data and AI adoption.

The Senior Technical Services Engineer, Cloud role at MongoDB involves advising and troubleshooting cloud database deployments for customers, providing technical guidance, and supporting strategic clients. The position is US‑based, hybrid with weekend coverage, and requires US citizenship.

Customer Success Manager for medical devices, focusing on account management, validation, ROI demonstration, and expansion within Lumafield's hardware and software platform. Works with cross-functional teams and requires engineering background and medical device experience.

Senior Solutions Architect at Elastic, serving as a technical authority for presales, advising sales teams, and engaging customers across the West. Travels regionally to support client initiatives.

Resident Solutions Architect at Databricks works with clients on big data challenges, designing and implementing data architectures, providing technical guidance, and supporting customer projects, requiring 6+ years of data engineering experience.

Senior Customer Engineer at Pendo, a remote role supporting West Coast enterprise accounts, responsible for pre‑ and post‑sales technical ownership, complex implementations, adoption, expansion, and mentorship, leveraging AI tools to drive customer value.

Senior Technical Services Engineer, Cloud at MongoDB in Palo Alto provides weekend‑based support for strategic customers. Requires 5+ years experience, US citizenship, and expertise in cloud platforms and database systems.

Senior Solutions Architect (Pre‑Sales) at MongoDB in San Francisco, hybrid, designs scalable MongoDB systems and advises customers on architecture while partnering with sales to drive technical alignment. Works with enterprise customers to implement and optimize MongoDB solutions.

Senior Customer Success Manager at MongoDB responsible for enterprise client retention, revenue growth, and strategic advisory.

Customer Success Manager at MongoDB, responsible for driving customer retention, revenue realization, and advocacy by acting as a trusted advisor, managing a portfolio of accounts, and collaborating across teams to maximize customer lifetime value.

Resident Solutions Architect at Databricks designs and implements big data solutions for enterprise clients, collaborating with engineering and support teams.

Join Databricks as a Resident Solutions Architect delivering big data solutions for media clients, requiring 6+ years in Python/Scala, Spark, and cloud platforms.

Senior Engagement Manager in Professional Services at Databricks, leading large cross-functional programs for the Digital Native Business vertical, driving strategic initiatives, sales, and customer growth.

The AI Support Engineer will work directly with customers to troubleshoot complex issues, provide technical guidance, and help scale OpenAI's post‑AGI support team. The role includes weekend shifts and a hybrid office schedule.