Jobs in New York City

The Financial Data Application Specialist at AlphaSense supports financial data product adoption by collaborating with sales, account management, and customers. Responsibilities include demos, training, customizations, and gathering product feedback.

The Customer Success Senior Manager at Ripple leads a team to deepen customer relationships, drive revenue and product adoption, and manage upsell and cross‑sell initiatives across the company's enterprise solutions. This role requires 10+ years of customer‑facing experience in fintech or crypto and involves cross‑functional collaboration to solve complex business challenges.

Customer Experience Manager at Hover in New York will proactively engage small‑business customers, lead product demos, and gather feedback to improve the platform. The role involves designing outreach strategies, using AI tools to automate workflows, and collaborating cross‑functionally to enhance customer outcomes.

Technical Support Specialist for Figma Weave, a hybrid role based in San Francisco, will troubleshoot complex bugs, support customers, and collaborate with engineering teams. The position offers exposure to AI-native design tools and a fast‑paced environment.

Senior Services Architect at Datadog leads technical roadmap and implementation for enterprise customers, designing architecture and automation. The role requires 3+ years of experience and collaboration across multiple teams.

Senior Project Engineer at Verkada's Global Services division in New York City will manage post‑sales deployments for enterprise customers, providing technical expertise on Verkada's security and IoT solutions. The role requires on‑site work five days a week and collaboration with account executives.

The Financial Data Application Specialist role at AlphaSense in New York blends customer success, technical implementation, and growth initiatives for financial data products, supporting sales and product strategy. It involves client engagement, SME work, and product feedback.

Senior AVP leading client experience across the Americas, optimizing contact center operations, digital journeys, and hospitality‑driven service. Drives measurable improvements in responsiveness, issue resolution, and client satisfaction while building leadership capabilities.

Product Support Specialist at Anthropic will provide technical support for AI products, handle user inquiries, and debug APIs. The hybrid role is based in multiple US offices and offers a salary range of $116,480–$165,000 annually.

The Key & Strategic Client Success Manager at Addepar manages the post‑sales lifecycle for large strategic clients, ensuring adoption, retention, and renewal by partnering with account executives, product, and services teams.

The Senior Enterprise Client Solutions Consultant at Addepar designs and leads implementations of the Addepar platform for large investment management clients. This role collaborates with cross-functional teams to ensure successful onboarding and client satisfaction.

Customer Success Manager for SMB at Zocdoc, focusing on provider satisfaction, upselling, and driving performance. The role involves onboarding, feature adoption, and maintaining client relationships.

Figma is seeking a Product Support Specialist to assist customers, troubleshoot issues, improve support processes, and act as the customer advocate. The full‑time role can be based at US hubs or remote across the United States.

Figma is hiring a Support AI Engineer to design and operationalize AI-powered workflows and integrations that enhance product support experiences, automate customer interactions, and improve specialist efficiency.

Customer Success Architect at Sigma Computing designs technical solutions for post‑sale customer success, advises clients on BI and analytics best practices, gathers feedback, and drives renewals. The role involves collaborating with product and engineering teams to deliver tailored analytics solutions.

The Customer Success Manager II at Braze in New York City partners with enterprise account teams to drive client renewals, retention, and adoption of Braze’s engagement platform. The role involves strategic guidance, customer advocacy, and collaboration across internal teams to ensure customer success.

Senior Solutions Architect for SLED at Elastic, serving as a technical authority and trusted advisor to sales, customers, and partners, designing and implementing Elastic Stack solutions.

Senior Solutions Architect - SLED at Elastic in New York, serving as a technical authority for sales, building relationships with customers, and presenting Elastic solutions. The role involves 40% travel and requires US citizenship.

Part‑time Exhibition Support role at Sotheby’s in New York, where the incumbent serves as a brand ambassador, assists clients in gallery spaces, manages exhibition activities, and ensures a premium client experience.

Product Support Specialist at Anthropic, providing technical support for AI products, handling user inquiries, troubleshooting APIs, and collaborating with engineering teams.