Jobs in New York City

The Financial Data Application Specialist at AlphaSense supports financial data product adoption by collaborating with sales, account management, and customers. Responsibilities include demos, training, customizations, and gathering product feedback.

Customer Experience Manager at Hover in New York will proactively engage small‑business customers, lead product demos, and gather feedback to improve the platform. The role involves designing outreach strategies, using AI tools to automate workflows, and collaborating cross‑functionally to enhance customer outcomes.

Technical Support Specialist for Figma Weave, a hybrid role based in San Francisco, will troubleshoot complex bugs, support customers, and collaborate with engineering teams. The position offers exposure to AI-native design tools and a fast‑paced environment.

The Financial Data Application Specialist role at AlphaSense in New York blends customer success, technical implementation, and growth initiatives for financial data products, supporting sales and product strategy. It involves client engagement, SME work, and product feedback.

Product Support Specialist at Anthropic will provide technical support for AI products, handle user inquiries, and debug APIs. The hybrid role is based in multiple US offices and offers a salary range of $116,480–$165,000 annually.

The Key & Strategic Client Success Manager at Addepar manages the post‑sales lifecycle for large strategic clients, ensuring adoption, retention, and renewal by partnering with account executives, product, and services teams.

Figma is hiring a Support AI Engineer to design and operationalize AI-powered workflows and integrations that enhance product support experiences, automate customer interactions, and improve specialist efficiency.

Figma is seeking a Product Support Specialist to assist customers, troubleshoot issues, improve support processes, and act as the customer advocate. The full‑time role can be based at US hubs or remote across the United States.

The Customer Success Manager II at Braze in New York City partners with enterprise account teams to drive client renewals, retention, and adoption of Braze’s engagement platform. The role involves strategic guidance, customer advocacy, and collaboration across internal teams to ensure customer success.

Product Support Specialist at Anthropic, providing technical support for AI products, handling user inquiries, troubleshooting APIs, and collaborating with engineering teams.

Enterprise Customer Success Manager at Brex, based in New York, partners with CFOs and finance teams to drive adoption, retention, and expansion of Brex's financial platform, using data-driven strategies and cross-functional collaboration.

Solutions Engineer at Databricks in New York City, building prototypes and guiding customers on data and AI solutions.

The Client Implementation Manager leads end‑to‑end client implementations for Rightway's PBM and Navigation services, managing project timelines, stakeholder communication, risk mitigation, and documentation, while leveraging AI tools to enhance workflow efficiency.

Partner Success Manager at AvePoint acts as the technical lead for post‑sales partner success, creating success plans, driving adoption, retention, and growth across strategic channel accounts.

The Partner Success Manager at AvePoint partners with account managers to drive technical adoption and retention of channel partners. Responsibilities include creating success plans, managing partner portfolios, leading onboarding, and conducting quarterly business reviews.

Customer Success Enablement Manager at Yotpo designing enablement programs, training CS teams, and driving retention in eCommerce.

Support AI Engineer at Figma, building AI-powered workflows and integrations to enhance Product Support experiences for customers and internal teams. Design, develop, and operationalize AI automations, integrations with Decagon, Zendesk, and internal tools, and define metrics for impact.

Technical Account Manager at Braze will own technical relationships with enterprise customers, drive product adoption, and manage a portfolio of named accounts, collaborating closely with Customer Success and engineering teams.

The Client Implementation Manager at Rightway leads end‑to‑end implementations for PBM and Navigation services, coordinating cross‑functional teams, managing client expectations, and ensuring seamless transitions. The role involves risk management, documentation, and leveraging AI tools to improve workflow efficiency.

Technical Account Manager at Zocdoc supports Enterprise clients by troubleshooting EHR integrations, providing technical guidance, and driving optimizations to improve client success and business outcomes.