Shopmonkey is seeking a Customer Support Representative to provide exceptional service to auto repair shops, build loyalty, and resolve inquiries via phone, email, and chat. This hybrid role is based in Morgan Hill, California, with 3 days on-site and 2 days remote. The position offers $20-$25/hour and full-time benefits.
Shopmonkey seeks a Senior Manager of Customer Success to lead Mid-Market and Enterprise CSM teams, driving retention, adoption, and expansion. This remote role requires 5+ years of B2B SaaS experience and 2+ years in management.