San Francisco, California
Sierra provides a conversational AI platform that helps businesses elevate customer experience.
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The RFP Strategy & Operations Analyst at Sierra will own the end-to-end RFP response process, coordinate with SMEs, maintain a knowledge base, and drive automation to improve speed and quality of enterprise deal submissions.
A seasoned Customer Trust Enablement professional with 10+ years experience to lead security and compliance strategy for Sierra's regulated customers, drive automation and AI-driven trust platforms, and integrate trust workflows across sales and product.
Own Sierra’s territory strategy and operations end-to-end, including territory design, operations, analytics, stakeholder management, and process improvements. Requires 4‑6+ years in revenue/sales ops, strong analytical skills, and experience influencing senior stakeholders.
Software Engineer on the Agent Data Platform at Sierra, building scalable data pipelines, real-time eventing, and personalization systems for AI agents. Work is onsite in San Francisco with a full‑time role.
Software Engineer, Agent Builder at Sierra will design and implement AI agent simulation, content management, and development lifecycle tools. Candidates need 4+ years of production software experience and proficiency in Go and TypeScript.
Software Engineer, Product at Sierra designs and builds AI agents and full‑stack systems. Works on architecture, retrieval, evaluation, and simulation for scalable AI products.
Software Engineer, Infrastructure at Sierra will design and maintain the core scalable infrastructure for the company's AI platform, ensuring reliability, performance, and security. The role involves building cloud resources with Terraform, CI/CD pipelines, and observability tooling.
Build systems to analyze and visualize agent performance data, develop data exploration tools, and monitor AI agents. Requires 4+ years experience building production systems and full-stack solutions.
Own GTM planning processes end-to-end, including annual and quarterly planning, quota and target setting, capacity and headcount planning, and develop revenue forecasts, performance goals, and resource allocation plans. Partner with GTM and Finance leadership to drive alignment and insights.
Software Engineer, Voice at Sierra in San Francisco. Build AI-driven voice transcription, synthesis, and telephony systems to scale calls to millions daily.
The Localization Program Manager will lead Sierra's international localization efforts across product, marketing, design, and sales, building scalable processes and managing cross-functional projects.
Business Operations professional at Sierra AI will design operating systems, drive cross‑functional initiatives, and expand market presence. Requires 4‑7 years of experience in operations or strategy.
Design secure payment infrastructure for Sierra's AI platform, focusing on tokenization, encryption, and compliance across millions of transactions. Own the technical direction for the payments pipeline.
Contract Recruiter role at Sierra in San Francisco, full-cycle recruiting, 5+ years experience, competitive market.
The Recruiting Coordinator (Contract) will manage high‑volume interview scheduling, coordinate candidate travel, and maintain data accuracy in the Ashby ATS for Sierra's San Francisco office. This 12‑month contract role requires 2+ years of recruiting coordination experience and in‑person presence Monday‑Thursday.
Sierra is hiring a Korean-speaking Software Engineer to design and build production-grade AI agents. The role involves owning the Agent Development Life Cycle, partnering with enterprises, and shaping the platform's evolution. Candidates need experience scaling production systems and strong technical problem-solving skills.
Sierra is hiring a Software Engineer specializing in AI agents in Singapore. This role involves designing production-grade AI agents, driving the Agent Development Life Cycle, and partnering with enterprises. Candidates should have experience building end-to-end production systems and preferably speak Cantonese.
Sierra is seeking a Software Engineer specializing in AI Agents based in Singapore. The role involves designing production-grade AI agents, driving the Agent Development Life Cycle, and partnering with enterprises. Proficiency in Thai is preferred for client interactions.
Sierra is seeking a Software Engineer to build production-grade AI agents for enterprise clients. The role involves driving the Agent Development Life Cycle, partnering with large enterprises, and utilizing Thai language skills. Candidates should have experience scaling end-to-end production systems and working with AI/LLM technologies.
Sierra is seeking a Software Engineer specializing in AI agents for its Singapore office. The role focuses on designing production-grade AI systems, driving the agent development lifecycle, and collaborating with enterprise clients. Cantonese language proficiency is preferred.
Sierra is seeking a Software Engineer (Korean Speaking) to build production-grade AI agents in Singapore. The role involves owning the Agent Development Life Cycle and partnering with enterprises. Candidates should have experience scaling systems and strong technical problem-solving skills.