Wilmington, Massachusetts
TraceLink provides an integrated network creation platform that enables end‑to‑end supply chain solutions and digitalization for multienterprise ecosystems.
The Technical Support Engineer II provides technical assistance for TraceLink's AI-powered supply chain platform, troubleshooting issues and supporting customers across the EMEA region. This role ensures smooth operation of the Integrate-Once™ OPUS platform for global clients.
The Director of Account Executive at TraceLink will lead a team of 6‑8 Account Executives to drive new logo acquisition, net revenue retention, and expansion across US customers, focusing on platform‑based SaaS solutions in supply chain digitalization. This role requires 10+ years of enterprise SaaS sales experience and strong executive presence.
We are hiring a Staff/Senior Applied Scientist to lead the design and deployment of production‑grade GenAI and ML systems, focusing on multi‑agent architectures, LLM/SLM optimization, and advanced RAG pipelines.
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