The Product Owner for CSM Applications defines the vision, roadmap, and requirements for Customer Success applications. Partnering with Operations and CS leadership, you will prioritize enhancements and translate business needs into actionable work. This role balances product strategy, business analysis, and program management to help CSM teams work effectively.
The Product Owner for CSM Applications defines the vision, roadmap, and requirements for Customer Success applications. Partnering with Operations and CS leadership, you will prioritize enhancements and translate business needs into actionable work. This role balances product strategy, business analysis, and program management to help CSM teams work effectively.
Contentsquare is seeking a Product Owner for CSM Applications to define vision, roadmap, and requirements for their Customer Success platform. This role involves partnering with Operations and CS leadership to drive measurable impact across the customer lifecycle while managing sprint planning and backlog prioritization. Candidates should have 3-5 years of experience, knowledge of SaaS business models, and familiarity with Gainsight or similar platforms.
Contentsquare is seeking a Product Owner for CSM Applications to define vision, roadmap, and requirements for their Customer Success platform. This role involves partnering with Operations and CS leadership to drive measurable impact across the customer lifecycle while managing sprint planning and backlog prioritization. Candidates should have 3-5 years of experience, knowledge of SaaS business models, and familiarity with Gainsight or similar platforms.
The Head of Support will lead a global, AI‑first support organization, driving strategy, automation, and operational excellence across all products and regions. This role partners with cross‑functional teams to scale support, improve customer outcomes, and manage hybrid delivery models.
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