San Francisco, California
Iterable provides an AI-powered communication platform that helps organizations build deeper customer relationships through personalized, real-time, cross-channel engagement.
Technical Support Specialist at Iterable (remote, US) provides technical support for the Iterable platform, assists customers via email, chat, and phone, writes support articles, and collaborates with Customer Success and Engineering. Requires technical problem‑solving, SaaS experience, and PST timezone location.
Senior Software Engineer role at Iterable focusing on queueing and database operations within Team Q. Responsibilities include designing next-generation queueing libraries, handling massive real-time traffic, and optimizing performance. Requires experience with asynchronous systems and modern programming languages like Scala.
Senior Implementation Project Manager at Iterable leads enterprise-wide implementations of the Iterable platform, collaborating with cross-functional teams and customer stakeholders to ensure successful deployment, meet project goals, and drive customer satisfaction.
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