San Mateo, California
AI-first customer service platform that automates routine inquiries, resolves up to 80% of tickets, and improves satisfaction across messaging, chat, email, and voice in 100+ languages.
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Netomi is hiring an Agentic Integration Architect for their Customer Success Engineering team. The role focuses on architecting integrations between agentic AI platforms and CRM systems like Zendesk and Salesforce. Candidates will design workflows for customer support automation using AI agents.